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How ckv66 Handles Your Personal Data

When you open an account and use bKash, Nagad, or Rocket to fund it, we collect certain information to make that process work securely.

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ckv66 How ckv66 Handles Your Personal Data
DATA HANDLING PRACTICES

Browse How We Protect and Retain Your Data

We apply security measures to your account and the payment data connected to it. Whether you deposited via bKash this morning or registered with a Nagad number last month, that data sits behind access controls and is not shared beyond what is needed to operate your account. Here is how we approach the four areas that matter most to you.

Cookies and Tracking We use cookies to keep your session active and to understand how pages are used. You can manage cookie preferences through your browser settings at any time.
Account Security Your account is protected by password controls and OTP verification steps. We log access events so unusual login attempts can be identified and flagged for review.
Data Retention We keep your account data while your account is active. After closure, we retain records only as long as required under applicable regulations or to resolve outstanding queries.
Requesting Changes To correct, access or delete your data, contact us via live chat or email with your registered mobile number. We will confirm your request and act within a reasonable timeframe.
REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about your personal data — what we hold, how it is used, or how to request a correction or deletion — our support team is available to help. You can reach us through the channels below. We aim to respond to all data-related requests as quickly as we are able, and we will confirm receipt of your query when we get it.

Team online

Live Chat

Open the chat widget on any page of our site. Describe your data query clearly and our team will pick it up and respond directly.

Email Support

Send your data request or privacy concern to our support email. Include your registered mobile number so we can locate your account record.

Account Help Centre

Log into your account and use the help section to submit a formal data request. This creates a tracked record of your query for follow-up.

Open Answers to Common Privacy Questions

We collect your name, contact details, and the mobile wallet number you register with — bKash, Nagad, or Rocket. Device and session data is also logged when you access the platform.

Your wallet number is used to process deposits and withdrawals and to verify your account identity. It is stored securely and shared only with the relevant payment processor when a transaction requires confirmation.

We do not sell your data. We share limited information with payment processors like those handling Rocket or Nagad transfers, only to complete your requested transaction. Disclosure may also occur if required by law.

After account closure, we retain your data for the period required under applicable regulations. Once that period ends, records are deleted or anonymised in line with our standard retention schedule.

Yes. Contact our support team via live chat or email, provide your registered mobile number, and we will locate your record and respond with the details we hold on your account.

Submit a deletion or correction request through our live chat, email, or the help section inside your account. We will confirm receipt and process your request where permitted under applicable law.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.